POLICIES

We offer complimentary 30-minute injectable and skin care consultations to all new clients. Studio Next Act Weight Management Initial consult is $50 non-refundable fee which may be used towards weight management if qualifying. Upon booking your consultation we require a credit card to keep on file. Only in the event of a no-show or less than 48 hours’ notice to cancel/reschedule your appointment a $75 fee will be charged to your card.

We require 48 hours advance notice to cancel or reschedule an appointment. In the event of a no-show or less than 48 hours’ notice to cancel/reschedule your appointment a credit card will be required to rebook your appointment. A $75 fee will be assessed in the event of a second no-show or cancellation in less than 48 hours. This fee is non-refundable.

We will send you an appointment confirmation via text/email 72-hours prior to your appointment. If you cannot make your appointment, please call 859.415.9011 to avoid a cancellation/no-show fee. You may also text 859.535.8448.

Please arrive on time for your appointment so we stay on schedule. If arriving more than 15 minutes late we may have to reschedule your appointment. This is not inclusive to follow ups or vitamin injections.  You will miss your appointment completely.

Services: Payment for all services is due at the time of service or before service.   The services we provide are considered aesthetic and are not covered by insurance. Results are not guaranteed and vary from patient to patient. We accept cash, all major credit cards and offer cherry, care credit, and offer affirm in our app. Payment is final and no refunds are given on services rendered.

We do not accept Checks under no circumstances.

Retail: You may exchange a defective product within 14 days of the purchase date. We do not accept returns on opened or partially used products.

Gift Cards: All sales are final on gift card purchases. No refunds are given.

Your privacy is a high priority to us. We do everything we can to protect your personal information. Although technically our practice is not a HIPAA covered entity, we abide by the tenets of HIPAA which is a government mandated policy regarding protecting personal health information. We utilize secure computer data storage and internet connections for information management. In the unlikely event that there is a breach of our systems, we will notify you of any concerns in a prompt manner.  We will never share any of your personal information without your specific written instructions from you to do so. If you would like, a copy of the full privacy policy can be emailed to you. Please inform us if you find this useful.

Baseline and post-treatment photographs are a normal part of our documentation. These photographs are a part of your medical record and will not be shared in any manner without your express written permission. We reserve the right to decline to treat if you decline to be photographed.